Personal Shopper
What the work is
Receives orders from customers and selects goods to fill orders, preparing them for pick up or delivery to customers.
Would you enjoy the work?
These are the main tasks in the official description. Mark how each one sounds to you.
- Receives customer orders or specifications via appointment, phone or online
- Reviews orders and selects appropriate goods from a retail establishment or wholesaler
- Assesses chosen products for quality
- Packages goods to prepare for delivery or pickup
- Reports unsatisfactory and out of stock goods, and selects substitutions
- Adheres to a specified budget, and records amount owed by customer for later transaction or verifies successful online payment
Try it
A simulation and a case study from this kind of work, set in a fictional community theatre with a box office, plus the buying office of a regional department store. They are fictional.
The kind of days you could have
Good days
- A sold-out show starts on time and the audience leaves smiling
- A booking that looked impossible finally clicks into place for a family
- Ranging the new season's products and watching them sell out
Hard days
- A noisy audience member who is spoiling the evening for everyone else
- Standing for hours on a night when the crowd is big and the doors are busy
- Choosing what to buy months ahead, and finding out later you guessed wrong
Written by Career Calling as a general guide. Real roles vary by employer and place.
Work a mission
Step into a simulated workplace in this field, with a brief from your manager.
Description and tasks: Australian Bureau of Statistics, Occupation Standard Classification for Australia, 2024, Version 1.0 (opens another site), occupation 619933, used under a Creative Commons Attribution 4.0 licence. The skill guide above is our plain English summary.