Service Managers nec
What the work is
This is the official catch-all entry for other service managers not listed separately. Tasks vary, so look at the related occupations below for what similar work involves.
Try it
A simulation and a case study from this kind of work, set in a fictional retirement village with independent units, a community centre and a small care team. They are fictional.
The kind of days you could have
Good days
- The community centre is full for the weekly quiz morning and the laughter carries through the grounds
- A new resident settles in and is soon helping others find their way around
- A garden project you suggested brings neighbours together who never spoke before
Hard days
- Two residents in a long-running disagreement, and each wants you on their side
- A resident whose health is changing and a family who disagree on what should happen
- Maintenance requests that all feel urgent to the person making them
Written by Career Calling as a general guide. Real roles vary by employer and place.
Work a mission
Step into a simulated workplace in this field, with a brief from your manager.
Description and tasks: Australian Bureau of Statistics, Occupation Standard Classification for Australia, 2024, Version 1.0 (opens another site), occupation 172999, used under a Creative Commons Attribution 4.0 licence. The skill guide above is our plain English summary.