Conduct a routine inspection and follow up maintenance

What is going on

Josh Palmer is on leave and you are taking the routine inspection at 14 Wattle Court, Coomera, a four bedroom house with a pool, tenanted by Amelia and Chris Barton. The entry notice was served on 12 September for 22 September at 10:30 am and the tenants will be home. The tenants have an open routine maintenance request for the kitchen rangehood that is awaiting the owner's approval. The pool safety certificate is current, but the owner has asked that the fence and gate be checked at each visit. The last inspection report noted minor scuffing in the hallway and a slow-draining ensuite basin. You will attend alone and must follow the lone worker procedure.

Your brief

Prepare for, conduct and record the routine inspection in line with the procedure, keep yourself safe as a lone worker, report the property's condition accurately to the owner and the tenant, and raise or update maintenance requests for anything you find.

Work through it

You do not need to do it all. Doing a few of these will show you what the work is like. Your ticks and notes stay on this device.

• Read the Routine Inspection and Entry Procedure and the Lone Worker Procedure and prepare a checklist of what to take, what to check and when to check in with the office.
• Review the tenancy register entry, the previous inspection notes and the open maintenance request MR-26-2213 so you know what to follow up on site.
• Sign the key out in the Key and Access Register, log the visit on the job board with a finish time and confirm your check-in time with the office.
• Conduct the inspection room by room and outside, photograph the condition, test the smoke alarms and check the pool fence and gate self-closer, without opening personal belongings.
• Record any new items, such as the slow basin or wear that has become damage, factually with photographs, and note anything urgent to report before leaving.
• Complete the inspection report the same day, send it to the owner with recommendations and to the tenants with any items for them, and update the tenancy register notes.
• Update maintenance request MR-26-2213 with your findings and raise any new request with the correct urgency, then return the key and close the job on the board.

What someone in this role would produce

• Pre-inspection checklist with check-in plan
• Completed inspection report with photographs
• Updated tenancy register entry and job board record
• Maintenance requests raised or updated