ICT Quality Assurance Engineer
What the work is
Creates, maintains and manages technical quality assurance processes and procedures to assess efficiency, validity, value and functional performance of computer systems and environments. Audits systems to ensure compliance with accredited internal and external industry quality standards and regulations.
Would you enjoy the work?
These are the main tasks in the official description. Mark how each one sounds to you.
- Develops and implements quality assurance plans, policies, standards and procedures for ICT systems, software and environments
- Conducts ICT system audits and assessments to identify non-compliance with quality assurance standards, regulatory requirements and accreditation standards
- Creates and oversees manual and automated tests of software and systems
- Develops corrective actions and improvement plans to address quality issues or non-compliance
- Coordinates and collaborates with cross-functional teams to ensure consistent application of quality assurance processes and procedures
- May supervise the work of ICT quality assurance teams
Try it
A simulation and a case study from this kind of work, set in a small software team at a fictional ferry company, building a booking and refund app. They are fictional.
The kind of days you could have
Good days
- You find a bug that would have caused real trouble, and the team fixes it before launch
- A developer asks for your opinion on a design before they write it
- A release goes out and nobody phones the support line
Hard days
- You find a serious problem the night before a launch everyone has promised
- Someone says testing is slowing things down, and they may be right
- Reproducing a bug that only happens once in a while, on one phone, at one time of day
Written by Career Calling as a general guide. Real roles vary by employer and place.
Work a mission
Step into a simulated workplace in this field, with a brief from your manager.
Description and tasks: Australian Bureau of Statistics, Occupation Standard Classification for Australia, 2024, Version 1.0 (opens another site), occupation 272231, used under a Creative Commons Attribution 4.0 licence. The skill guide above is our plain English summary.