Audit and update the asset register at a manufacturing client

What is going on

Tarrant Precision Manufacturing is about to have its factory network segmented so that machine controllers are separated from the office. Monitoring has found at least one controller on the network that is not in the IT Asset Register, and Callum O'Shea will not approve the change until every networked device is known. You will visit the site with Jordan Blake to audit every device in the factory office and on the floor, record make, model, location and warranty, note anything unsupported or out of place, and update the register. The factory floor has forklifts, moving machinery and a site induction that must be completed first.

Your brief

Complete a physical audit of the client's networked devices safely, reconcile it against the IT Asset Register, update the register with accurate records, and report devices that are unknown, unsupported or out of warranty to the infrastructure manager.

Work through it

You do not need to do it all. Doing a few of these will show you what the work is like. Your ticks and notes stay on this device.

• Read the Field Work and Client Site Safety Procedure and list the preparation steps and the site rules you must follow at a factory.
• Export or list the Tarrant entries from the IT Asset Register and prepare an audit sheet with columns for tag, type, model, location, serial, warranty and network connection.
• Complete the client site induction, then walk the office and factory floor with Jordan Blake recording every networked device, including printers, controllers and wireless access points.
• Compare your findings with the register, add missing devices, correct wrong locations and mark retired devices, keeping the asset tag format consistent.
• Identify devices out of warranty, on unsupported operating systems or with damaged leads, and record them with a recommended action.
• Record the unknown factory controller in the register and note it against the open security incident SEC-26-059 in the Security and Safety Incident Register.
• Send Callum O'Shea a short audit summary listing device counts by type, the exceptions found and the devices that will move to the new factory network segment.

What someone in this role would produce

• Completed audit sheet
• Updated IT Asset Register entries
• Exceptions list with recommended actions
• Audit summary to the infrastructure manager