Gaming Supervisor
What the work is
Supervises the daily operations of gaming activities at a casino, hotel or club.
Would you enjoy the work?
These are the main tasks in the official description. Mark how each one sounds to you.
- Supervises the gaming activities of an establishment and ensures rules and regulations are adhered to
- Supervises and supports the scheduling and rostering of staff
- Ensures that gaming activities run smoothly
- Monitors and reports suspicious or illegal activities to the appropriate authorities
- Monitors cash drops to cashiers
- Verifies cash and colour chip change involving larger amounts to ensure correctness
- Observes and responds to incidents and settles disputes
- Trains and mentors Gaming Attendants, Dealers and Croupiers to improve their skills and knowledge
- May check playing cards, roulette wheels and dice to confirm validity
Try it
A simulation and a case study from this kind of work, set in a country hotel with a bar, a dining room and a front desk. They are fictional.
The kind of days you could have
Good days
- A tricky night is over, the roster held and the whole team is laughing at the end
- A shy new staff member runs a table confidently for the first time
- A guest writes to say a problem was fixed so well that they came back
Hard days
- Two people ring in sick an hour before a Friday night service
- You have to refuse a guest, and the team is watching how you do it
- Cash does not balance at closing and everyone is tired
Written by Career Calling as a general guide. Real roles vary by employer and place.
Work a mission
Step into a simulated workplace in this field, with a brief from your manager.
Description and tasks: Australian Bureau of Statistics, Occupation Standard Classification for Australia, 2024, Version 1.0 (opens another site), occupation 471534, used under a Creative Commons Attribution 4.0 licence. The skill guide above is our plain English summary.