Cafe or Restaurant Supervisor
What the work is
Supervises the operation of a cafe, restaurant or related establishment to provide dining or takeaway services.
Would you enjoy the work?
These are the main tasks in the official description. Mark how each one sounds to you.
- Supervises the daily operation of a cafe or restaurant
- Supervises and supports the scheduling and rostering of staff
- Maintains quality standards for the service of food and alcoholic and non-alcoholic beverages
- Assists with training and developing Cafe Workers, Waiters and other staff
- Ensures staff comply with all licensing and registration requirements
- Conducts venue opening and closing procedures, including the handling of cash
- May prepare and serve food and alcoholic and non-alcoholic beverages to patrons
Try it
A simulation and a case study from this kind of work, set in a country hotel with a bar, a dining room and a front desk. They are fictional.
The kind of days you could have
Good days
- A tricky night is over, the roster held and the whole team is laughing at the end
- A shy new staff member runs a table confidently for the first time
- A guest writes to say a problem was fixed so well that they came back
Hard days
- Two people ring in sick an hour before a Friday night service
- You have to refuse a guest, and the team is watching how you do it
- Cash does not balance at closing and everyone is tired
Written by Career Calling as a general guide. Real roles vary by employer and place.
Work a mission
Step into a simulated workplace in this field, with a brief from your manager.
Description and tasks: Australian Bureau of Statistics, Occupation Standard Classification for Australia, 2024, Version 1.0 (opens another site), occupation 471532, used under a Creative Commons Attribution 4.0 licence. The skill guide above is our plain English summary.