Betting Clerk
What the work is
Records and processes customer bets, payments and payouts for horse and dog racing, and other sports and events.
Would you enjoy the work?
These are the main tasks in the official description. Mark how each one sounds to you.
- Takes bets, receives payments and pays out on winnings
- Records and enters bets electronically and in transaction ledgers
- Issues tickets and prepares summaries of transactions
- Monitors amounts of money placed on race entrants
- Verifies the identity and account balances of betting agency customers
- Answers betting enquiries
- Monitors and intervenes to ensure gamblers are gambling responsibly
- May assist Bookmakers to provide oncourse betting services at race meetings
Try it
A simulation and a case study from this kind of work, set in a collections team at a credit agency, and a betting counter at a country racecourse. They are fictional.
The kind of days you could have
Good days
- Someone who was dreading your call says thank you after you agreed a plan together
- A debt that seemed impossible is paid off, step by step
- You help a customer step back from a bet they were about to place in a bad moment
Hard days
- A person is angry and frightened and you are the voice on the other end
- A debtor cannot be found, and the file has to be kept moving
- Being asked to push harder on someone when you think a gentler way will work
Written by Career Calling as a general guide. Real roles vary by employer and place.
Work a mission
Step into a simulated workplace in this field, with a brief from your manager.
Description and tasks: Australian Bureau of Statistics, Occupation Standard Classification for Australia, 2024, Version 1.0 (opens another site), occupation 549131, used under a Creative Commons Attribution 4.0 licence. The skill guide above is our plain English summary.