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Residential Care Officer

Community and Personal Service WorkersUsually a diploma or similar, or several years of experience

What the work is

Provides care and supervision for people with disability in group housing care.

Would you enjoy the work?

These are the main tasks in the official description. Mark how each one sounds to you.

  • Supports families and provides education and care for people with disability in adult service units and group housing
  • Assesses clients' needs, and plans, develops and implements educational, training and support programs
  • Interviews clients and assesses the nature and extent of abilities
  • Monitors and reports on the progress of individuals

Try it

A simulation and a case study from this kind of work, set in a shared house where four adults with disability live with staff support. They are fictional.

The kind of days you could have

Good days

  • Someone you support cooks a whole meal on their own for the first time
  • A resident gets a job interview and practises with you at the kitchen table
  • The house is relaxed on a Sunday and everyone is doing what they chose to do

Hard days

  • A resident is upset about something you cannot change and wants you to fix it
  • Family members and the person you support disagree about what is best
  • Paperwork and incident reports eating the time you wanted to spend with people

Written by Career Calling as a general guide. Real roles vary by employer and place.

Work a mission

Step into a simulated workplace in this field, with a brief from your manager.

Description and tasks: Australian Bureau of Statistics, Occupation Standard Classification for Australia, 2024, Version 1.0 (opens another site), occupation 422132, used under a Creative Commons Attribution 4.0 licence. The skill guide above is our plain English summary.