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Try It by Career Calling

Disability Services Officer

Community and Personal Service WorkersUsually a diploma or similar, or several years of experience

What the work is

Works in a range of service units to provide care to people with disability and support access to a variety of education, training and welfare services.

Would you enjoy the work?

These are the main tasks in the official description. Mark how each one sounds to you.

  • Assesses clients' needs and assists them in planning, implementing and accessing education, training, employment and additional health or welfare programs
  • Assists and supports people with disability in all aspects of daily living, including community inclusion, personal care, and building and maintaining independence and interpersonal relationships
  • Supports clients to create and work towards their goals, build capacity to make their own decisions and choices, and access services
  • Builds relationships in local communities to help promote inclusion and improve the accessibility of services and facilities
  • Monitors and reports on the progress of clients

Try it

A simulation and a case study from this kind of work, set in a shared house where four adults with disability live with staff support. They are fictional.

The kind of days you could have

Good days

  • Someone you support cooks a whole meal on their own for the first time
  • A resident gets a job interview and practises with you at the kitchen table
  • The house is relaxed on a Sunday and everyone is doing what they chose to do

Hard days

  • A resident is upset about something you cannot change and wants you to fix it
  • Family members and the person you support disagree about what is best
  • Paperwork and incident reports eating the time you wanted to spend with people

Written by Career Calling as a general guide. Real roles vary by employer and place.

Work a mission

Step into a simulated workplace in this field, with a brief from your manager.

Description and tasks: Australian Bureau of Statistics, Occupation Standard Classification for Australia, 2024, Version 1.0 (opens another site), occupation 422131, used under a Creative Commons Attribution 4.0 licence. The skill guide above is our plain English summary.