Brands, services, platforms and people
Try It by Career Calling

Patient Transport Officer

Community and Personal Service WorkersUsually a certificate or some on-the-job experience

What the work is

Provides transport services to and from health care facilities for non-emergency patients.

Would you enjoy the work?

These are the main tasks in the official description. Mark how each one sounds to you.

  • Provides routine and non-emergency transportation of patients to and from health care facilities
  • Transports essential equipment and materials, including wheelchairs and stretchers
  • Provides and administers basic care to non-emergency patients
  • Maintains comprehensive and accurate patient transport records
  • Works with patients, relatives, Health Professionals and other emergency service providers to ensure optimal patient care

Try it

A simulation and a case study from this kind of work, set in a non-emergency patient transport service running between homes and hospitals in a fictional region. They are fictional.

The kind of days you could have

Good days

  • A patient arrives at dialysis relaxed because you chatted the whole way
  • A tricky transfer done smoothly and the patient thanks you for being gentle
  • A full run where every pick-up is on time and every record is complete

Hard days

  • Traffic or roadworks when you have a patient who cannot be late
  • A patient who is anxious or confused and does not want to leave home
  • Cleaning and checking the vehicle at the end of a long day, again

Written by Career Calling as a general guide. Real roles vary by employer and place.

Work a mission

Step into a simulated workplace in this field, with a brief from your manager.

Description and tasks: Australian Bureau of Statistics, Occupation Standard Classification for Australia, 2024, Version 1.0 (opens another site), occupation 442931, used under a Creative Commons Attribution 4.0 licence. The skill guide above is our plain English summary.