Mail Clerk
What the work is
Collects, sorts and dispatches mail within an organisation.
Would you enjoy the work?
These are the main tasks in the official description. Mark how each one sounds to you.
- Collects, sorts and dispatches incoming mail
- Prepares outgoing mail for delivery
- Operates mail processing equipment
- Maintains mail records
- Assists with bulk mailing and special deliveries
- Resolves mail delivery issues
- Maintains mailroom supplies and equipment
Try it
A simulation and a case study from this kind of work, set in a fictional postal sorting centre, with a mailroom for a large office building next door. They are fictional.
The kind of days you could have
Good days
- A mountain of parcels is sorted, loaded and gone before the trucks have to leave
- A letter with a smudged address finds its way to the right person
- A quiet shift with the machines humming and every bin empty at the end
Hard days
- The busiest week of the year, when every tray seems to arrive at once
- A machine jam with the dispatch truck already reversing in
- Standing for hours on a concrete floor, doing the same movement again and again
Written by Career Calling as a general guide. Real roles vary by employer and place.
Work a mission
Step into a simulated workplace in this field, with a brief from your manager.
Description and tasks: Australian Bureau of Statistics, Occupation Standard Classification for Australia, 2024, Version 1.0 (opens another site), occupation 599331, used under a Creative Commons Attribution 4.0 licence. The skill guide above is our plain English summary.