ICT Sales Representative
What the work is
Develops and converts sales opportunities into sales of computer hardware, software and ICT services.
Would you enjoy the work?
These are the main tasks in the official description. Mark how each one sounds to you.
- Quotes and negotiates prices and credit terms, and completes contracts and records orders
- Arranges delivery of goods, installation of equipment, and the provision of services
- Reports to sales management on sales made and the marketability of ICT goods and services
- Follows up with clients to ensure satisfaction with ICT goods and services purchased, arranges modifications, and resolves any problems that arise
- Prepares sales reports, and maintains and submits records of business expenses incurred
Try it
A simulation and a case study from this kind of work, set in a fictional supplier of industrial cleaning machines and chemicals, selling to factories and workshops. They are fictional.
The kind of days you could have
Good days
- A demonstration works perfectly and the workshop team start asking real questions
- A customer rings to say the machine you recommended has changed their week
- A long relationship with a factory leads to an easy, friendly order
Hard days
- A delivery is late and an angry customer rings you, not the warehouse
- A customer wants a product that is wrong for the job and pushes you to say yes
- Hours on the road, then a stack of order records to catch up on at night
Written by Career Calling as a general guide. Real roles vary by employer and place.
Work a mission
Step into a simulated workplace in this field, with a brief from your manager.
Description and tasks: Australian Bureau of Statistics, Occupation Standard Classification for Australia, 2024, Version 1.0 (opens another site), occupation 221632, used under a Creative Commons Attribution 4.0 licence. The skill guide above is our plain English summary.