Hosted Accommodation Operator
What the work is
Organises and controls the operations of a private dwelling to provide highly personalised accommodation and leisure services for guests.
Would you enjoy the work?
These are the main tasks in the official description. Mark how each one sounds to you.
- Manages and coordinates the daily operations of a hosted accommodation dwelling
- Receives and processes reservations and bookings from guests
- Ensures the accommodation is clean, well-maintained and properly stocked
- Provides information to guests on local attractions
- Handles guest enquiries and resolves issues in a timely and satisfactory manner
- Maintains financial records and manages budgets
- Promotes the hosted accommodation dwelling
- May greet and check-in guests
Try it
A simulation and a case study from this kind of work, set in a fictional lakeside caravan park and camping ground in the first week of the school holidays. They are fictional.
The kind of days you could have
Good days
- A family returns for the tenth summer and the kids run straight to their favourite spot
- A long, warm evening with the camp kitchen full of people sharing a meal
- A guest leaves a note saying this was the holiday they needed
Hard days
- Rain for three days, with campers bored and cabins damp and every bed full
- Two groups of guests who each think the other is too loud
- A water pump that fails on the busiest weekend of the year
Written by Career Calling as a general guide. Real roles vary by employer and place.
Work a mission
Step into a simulated workplace in this field, with a brief from your manager.
Description and tasks: Australian Bureau of Statistics, Occupation Standard Classification for Australia, 2024, Version 1.0 (opens another site), occupation 161932, used under a Creative Commons Attribution 4.0 licence. The skill guide above is our plain English summary.