Receive product and dispatch an interstate consignment

You are a Cold Chain Operator at the Wingfield distribution centre.

Simulated workplaceIntermediate missionCAQA Coastline Seafood

What is going on

Eastfield Seafood Wholesale in Melbourne wants sixty cartons of cooked king prawns on Friday's interstate truck (CON-26-0918). Chiller 2 holds forty cartons of batch PR-260909-C1, released, and batch PR-260909-C2 is on hold after a slow chill. Today's product from the plant is due at the receival dock at 2 pm, including oysters and whole kingfish. The truck must be pre-cooled, a calibrated data logger must travel with the consignment, and every temperature must be recorded. Last week a Sydney air freight consignment sat on the tarmac and logged 7.8 degrees for fifty minutes, so the manager is watching excursions closely. The sales desk needs to confirm the quantity with the customer.

Kofi Mensah, Cold Chain and Sales Manager
Subject: Eastfield Melbourne prawn order needs sorting out

Eastfield in Melbourne want sixty cartons of cooked prawns on Friday's interstate truck (CON-26-0918). We have forty cartons of batch C1 in chiller 2 and batch C2 is on hold after the slow chill. I need you to receive today's product from the plant, check the chiller readings, assemble what we can release, confirm with Jacinta what is happening with C2, talk to the customer about the quantity, and get the consignment loaded with a logger and the temperatures recorded in the Cold Chain and Dispatch Register. Follow the Temperature Control and Cold Chain Procedure to the letter.

Your brief

Receive and store today's product correctly, verify the chiller readings, assemble and load what can be released for Eastfield with the logger and temperature records, resolve the batch C2 question with the Quality and Food Safety Coordinator, and record the consignment accurately in the register.

Work through it

You do not need to do it all. Doing a few of these will show you what the work is like. Your ticks and notes stay on this device.

Read the Temperature Control and Cold Chain Procedure and the Food Safety and Quality Policy, and list the temperature limits, the assembly time limit, the loading rules and what counts as an excursion.
Take the chiller 2 and freezer readings from the loggers and cross check with the manual thermometers, recording them in the Cold Chain and Dispatch Register.
Receive today's product from the plant: check each lot's batch code, temperature and condition against the Processing Batch and Traceability Register and put it away first in, first out.
Check the release status of batches PR-260909-C1 and PR-260909-C2 in the register, contact the Quality and Food Safety Coordinator about C2, and record the outcome.
Confirm the quantity Eastfield will accept with the sales desk, and assemble the released cartons in the chilled marshalling area within the assembly time limit, checking codes and dates.
Pre-cool the truck, load the consignment with the divider in place, attach a calibrated data logger and record the loading temperature and logger number in the register.
Complete the consignment entry with the batch codes shipped, set the status to Loaded, and prepare the delivery docket with the temperature handover requirement noted for the driver.
Complete a forklift pre-start and record the reversing route incident from Monday in your shift notes as a reminder to the night shift.

My notes: what did I enjoy, and what surprised me?

What someone in this role would produce

Cold room reading entries and the receival records in the Cold Chain and Dispatch Register
The completed consignment entry for CON-26-0918 with batch codes, logger and temperatures
A note recording the batch C2 decision and the customer quantity confirmation
A delivery docket ready for the driver

Printing this is a record of what you explored. It is not a certificate or a qualification.