Travel Consultant
What the work is
Plans and books domestic and international travel, accommodation and associated arrangements for clients.
Would you enjoy the work?
These are the main tasks in the official description. Mark how each one sounds to you.
- Consults with clients to determine their travel needs and preferences
- Provides information and advice on travel destinations, accommodation options, transportation, medical requirements and baggage limits
- Makes and confirms travel bookings, including transportation, accommodation, vehicle hire and tours
- Prepares travel itineraries and provides clients with necessary travel documents
- Assists clients with visa applications, government regulations and travel insurance
- Resolves any issues or problems that may arise during travel, such as flight delays or cancellations
- Promotes and sells travel packages and special offers to clients
- Maintains accurate records of client bookings and payments
Try it
A simulation and a case study from this kind of work, set in a small independent travel agency on a fictional high street, with a phone line open from early morning. They are fictional.
The kind of days you could have
Good days
- A couple you helped plan a trip send a postcard from the other side of the world
- You fit a tangled itinerary together and everything lines up perfectly
- A client who was nervous about travelling comes back full of stories
Hard days
- A storm cancels a dozen flights and every client rings at once
- A booking error that is nobody's fault but is still yours to fix
- A client who wants a miracle for less than the trip is worth
Written by Career Calling as a general guide. Real roles vary by employer and place.
Work a mission
Step into a simulated workplace in this field, with a brief from your manager.
Description and tasks: Australian Bureau of Statistics, Occupation Standard Classification for Australia, 2024, Version 1.0 (opens another site), occupation 461831, used under a Creative Commons Attribution 4.0 licence. The skill guide above is our plain English summary.