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Try It by Career Calling

Student Services Adviser

ProfessionalsUsually a bachelor degree or higher, or long experience

What the work is

Assists post-secondary education students to achieve their academic and personal goals by providing a wide range of services and support.

Would you enjoy the work?

These are the main tasks in the official description. Mark how each one sounds to you.

  • Provides guidance and support to post-secondary education students on a range of issues, including academic and personal issues
  • Provides information and guidance on financial aid and scholarship opportunities
  • Assists students with administrative procedures such as registration, enrolment, withdrawal and academic appeals
  • Coordinates student accommodation services and student support programs, such as peer mentoring
  • Organises and facilitates orientation programs to help new students become acclimated to campus life
  • May support international students with visa requirements, cultural adjustments and academic advising

Try it

A simulation and a case study from this kind of work, set in a careers office at a fictional senior secondary school. They are fictional.

The kind of days you could have

Good days

  • A student who was sure they had no options leaves with three ideas they like
  • A past student pops in to say the path you helped plan worked out
  • A parent and teenager leave a meeting agreeing, which they did not at the start

Hard days

  • A rush of subject choices that all have to be signed by the same Friday
  • A student who wants a job you know is very hard to get into
  • Being asked for certainty about the future when nobody has it

Written by Career Calling as a general guide. Real roles vary by employer and place.

Work a mission

Step into a simulated workplace in this field, with a brief from your manager.

Description and tasks: Australian Bureau of Statistics, Occupation Standard Classification for Australia, 2024, Version 1.0 (opens another site), occupation 259933, used under a Creative Commons Attribution 4.0 licence. The skill guide above is our plain English summary.