Open the cafe for the day

You are a learner on your first opening shift at Sprout Cafe.

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What is going on

It is Monday and you are on the 7:00 am opening shift with Josh Kelly, the cafe trainer. Rosa has given you three jobs: check and write down the fridge, freezer and display cabinet temperatures, check the bread delivery from Peninsula Bakehouse against the delivery record, and count the float with Josh. Fridge 2 was repaired on Friday and Rosa wants to know it is holding temperature. The bakehouse delivery is due at 7:15 am and the driver is usually in a hurry. The cafe opens to customers at 7:30 am. Josh will be nearby but he is also setting up the coffee machine, so you will need to read the procedure and follow it step by step.

Rosa Mancini, Cafe Supervisor
Subject: Your first cafe opening shift on Monday

Welcome to Sprout. On Monday you are on the 7:00 am opening shift with Josh. Before then, please read the Cafe Opening and Closing Procedure and the Food Safety and Hygiene Policy. Your jobs on Monday will be the fridge temperatures, checking the bread delivery and counting the float with Josh. Write the temperatures in the Cleaning and Temperature Log Register and tell Josh straight away if any fridge is above 5 degrees. If you are not sure about anything, ask. Nobody expects you to know it all on your first day.

Your brief

Follow the Cafe Opening and Closing Procedure to complete your three opening jobs safely and on time, write your readings and checks in the right places, and tell Josh straight away about anything that is not right, so the cafe is safe and ready to open at 7:30 am.

Work through it

You do not need to do it all. Doing a few of these will show you what the work is like. Your ticks and notes stay on this device.

Read the Before you start and Opening checks sections of the Cafe Opening and Closing Procedure and list your three jobs in the order you will do them.
Read the Personal hygiene section of the Food Safety and Hygiene Policy and show Josh the hand washing steps and how you have prepared yourself for the kitchen.
Take the temperature of fridge 1, fridge 2, the freezer and the display cabinet and write each reading with the unit and your initials in the Cleaning and Temperature Log Register.
Fridge 2 reads 7 degrees Celsius. Decide what the policy says you must do, tell Josh, and record what was done in the Cafe and Shop Daily Log as a temperature problem.
Check the bread delivery against the delivery record: count the loaves, rolls and muffins, check the dates, and record the delivery in the Cafe and Shop Daily Log.
Count the $200 float with Josh following the Cash Handling and End of Day Procedure and write the count on the end of day sheet with both your names.
Greet the first two customers, take a simple order and repeat it back to check you have it right, then tell Josh one thing you found hard this morning.

My notes: what did I enjoy, and what surprised me?

What someone in this role would produce

Your written list of opening jobs in order
Completed temperature readings in the log register
Cafe and Shop Daily Log entries for the fridge problem and the bread delivery
Signed float count

Printing this is a record of what you explored. It is not a certificate or a qualification.