Rostering Officer
What the work is
Maintains and manages an effective and up-to-date roster, and takes into account individual worker contract hours.
Would you enjoy the work?
These are the main tasks in the official description. Mark how each one sounds to you.
- Assists in the creation of rosters, taking into account individual worker contract hours
- Administers, edits, maintains and manages rosters as advised by Managers, to ensure compliance with enterprise agreements
- Backfills any vacant positions due to unplanned leave, such as sick leave and bereavement leave, or any full-time equivalent deficits
- Arranges redeployment of appropriately qualified staff to identified areas of need
- Communicates with employees regarding roster changes and availability for shift coverage
- Completes internal documentation regarding rosters, staff details or attendance preferences as required
Try it
A simulation and a case study from this kind of work, set in the rostering and staff records office of a fictional aged care home that runs every day of the year. They are fictional.
The kind of days you could have
Good days
- A last-minute gap is covered and the residents never notice anything was wrong
- A new starter's records are complete before their first shift, and they feel welcomed
- A roster that is fair, follows the agreement and makes sense to everyone who reads it
Hard days
- A sick call at 5am when the day is already thin
- Two people who both need the same weekend off, and only one can have it
- Being asked to bend the roster rules by someone more senior than you
Written by Career Calling as a general guide. Real roles vary by employer and place.
Work a mission
Step into a simulated workplace in this field, with a brief from your manager.
Description and tasks: Australian Bureau of Statistics, Occupation Standard Classification for Australia, 2024, Version 1.0 (opens another site), occupation 599232, used under a Creative Commons Attribution 4.0 licence. The skill guide above is our plain English summary.