Records or Information Manager
What the work is
Designs, implements and administers information governance structures and systems, ensuring the creation, accessibility, location, storage, retention and disposal of authoritative information assets.
Would you enjoy the work?
These are the main tasks in the official description. Mark how each one sounds to you.
- Controls access to confidential information, and recommends codes of practice and procedures for accessing records
- Manages organisations' central record and information management systems
- Analyses the recordkeeping needs of organisations and translates these needs into record management systems
- Maintains computerised and other record management systems, and advises on their usage
- Develops record cataloguing, coding and classification systems, and monitors their use
- Develops and implements information and records management policies and procedures
Try it
A simulation and a case study from this kind of work, set in the health information department of a fictional regional hospital. They are fictional.
The kind of days you could have
Good days
- A clinician finds exactly the record they need in seconds because the system you designed works
- A patient asks for their own records and you help them understand what is in them
- An audit finds the department's records in perfect order
Hard days
- A senior person wants access to a record they have no good reason to see
- A system fault means records are missing just as a deadline hits
- Rules about privacy that frustrate people who only want to help
Written by Career Calling as a general guide. Real roles vary by employer and place.
Work a mission
Step into a simulated workplace in this field, with a brief from your manager.
Description and tasks: Australian Bureau of Statistics, Occupation Standard Classification for Australia, 2024, Version 1.0 (opens another site), occupation 223935, used under a Creative Commons Attribution 4.0 licence. The skill guide above is our plain English summary.