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Try It by Career Calling

Patient Care Assistant

Community and Personal Service WorkersUsually a certificate or some on-the-job experience

What the work is

Provides general assistance, emotional support and personal care services to patients in a health care facility.

Would you enjoy the work?

These are the main tasks in the official description. Mark how each one sounds to you.

  • Assists with personal care needs such as showering, dressing, eating, mobility and communication
  • Negotiates with individuals and families regarding the acceptance of care provided
  • Participates in care planning
  • Supports a multidisciplinary team to adhere to health plans as directed by health care professionals
  • Observes and reports changes in patients' conditions
  • Reports complaints about care
  • Assists with rehabilitation exercises, basic treatment and delivery of medications

Try it

A simulation and a case study from this kind of work, set in a general ward and the corridors of a fictional city hospital. They are fictional.

The kind of days you could have

Good days

  • A patient who was afraid of the shower is clean, warm and cracking jokes by the end
  • You get a long-stay patient outside into the sunshine for the first time in weeks
  • A shift where the ward looks tidy and every patient has had what they needed

Hard days

  • Moving and lifting people all day while the ward phone keeps ringing
  • A patient or family member who is angry and takes it out on whoever is nearest
  • Being asked to do three things at once by three different people

Written by Career Calling as a general guide. Real roles vary by employer and place.

Work a mission

Step into a simulated workplace in this field, with a brief from your manager.

Description and tasks: Australian Bureau of Statistics, Occupation Standard Classification for Australia, 2024, Version 1.0 (opens another site), occupation 442531, used under a Creative Commons Attribution 4.0 licence. The skill guide above is our plain English summary.