Health Practice Manager
What the work is
Organises and controls the functions and resources of a health practice, such as administrative systems and practice personnel.
Would you enjoy the work?
These are the main tasks in the official description. Mark how each one sounds to you.
- Manages and coordinates the rosters and activities of practice personnel to ensure the practice operates smoothly on a daily basis
- Manages national health scheme payments, claims, private billings, debt collection and banking
- Implements quality improvement initiatives to enhance the delivery of health care services
- Implements and manages administrative systems, technology infrastructure, policies and procedures for the health practice
- May develop and implement marketing strategies to promote the practice and attract new patients
Try it
A simulation and a case study from this kind of work, set in a fictional veterinary clinic in a busy suburb, with a team of vets, nurses and reception staff. They are fictional.
The kind of days you could have
Good days
- The waiting room is full, the vets are on time and every owner leaves feeling looked after
- A new receptionist handles a hard phone call with great care
- A sick pet goes home well after a worrying week
Hard days
- An owner who cannot afford what their pet needs, and a team that wants to help
- A vet and a nurse who disagree in front of clients
- A day where an emergency arrives and every appointment slips by an hour
Written by Career Calling as a general guide. Real roles vary by employer and place.
Work a mission
Step into a simulated workplace in this field, with a brief from your manager.
Description and tasks: Australian Bureau of Statistics, Occupation Standard Classification for Australia, 2024, Version 1.0 (opens another site), occupation 171331, used under a Creative Commons Attribution 4.0 licence. The skill guide above is our plain English summary.