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Try It by Career Calling

Community Aged Care Support Worker

Community and Personal Service WorkersUsually a certificate or some on-the-job experience

What the work is

Provides general household assistance, emotional support and direct person-centred care for older people in their own homes.

Would you enjoy the work?

These are the main tasks in the official description. Mark how each one sounds to you.

  • Supports older people with daily activities such as mobility, housekeeping tasks, personal care and meal preparation
  • Negotiates with individuals and families regarding the acceptance of care provided
  • Oversees medication usage and monitors health care plans as directed by health care professionals
  • Provides emotional support and assists older people in managing depression, confusion and grief
  • Identifies and facilitates community-based social activities for older people
  • Manages risks and emergencies in a home care setting

Try it

A simulation and a case study from this kind of work, set in the homes of older people across a suburb, visited one after another in a small car. They are fictional.

The kind of days you could have

Good days

  • A client who was low last week greets you at the door with a joke
  • You help someone cook their favourite meal and they eat every bite
  • A client's daughter calls to say how much it means that you come on Tuesdays

Hard days

  • Arriving at a home where nobody answers the door and your stomach drops
  • A client who is grieving and nothing you do seems to help
  • Driving between visits with no time for a break or a sandwich

Written by Career Calling as a general guide. Real roles vary by employer and place.

Work a mission

Step into a simulated workplace in this field, with a brief from your manager.

Description and tasks: Australian Bureau of Statistics, Occupation Standard Classification for Australia, 2024, Version 1.0 (opens another site), occupation 421231, used under a Creative Commons Attribution 4.0 licence. The skill guide above is our plain English summary.