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Try It by Career Calling

Cafe Worker

Community and Personal Service WorkersUsually school education or a short period of on-the-job training

What the work is

Sells and serves food and beverages for consumption on premises in a cafe or similar establishment.

Would you enjoy the work?

These are the main tasks in the official description. Mark how each one sounds to you.

  • Takes customer orders for food and beverages
  • Handles seating arrangements for customers and sets aside tables for reservations
  • Performs routine cleaning procedures such as clearing and wiping down tables, chairs and counters, and cleaning dishes
  • Stocks and replenishes food and beverage supplies, such as refilling drink fridges or food displays
  • Handles customer payments

Try it

A simulation and a case study from this kind of work, set in a neighbourhood cafe that serves breakfast and lunch to locals. They are fictional.

The kind of days you could have

Good days

  • A table of regulars waves goodbye and says they will be back on Friday
  • The lunch rush hums along and every plate reaches the right table
  • A shy first-timer leaves smiling because you remembered their name

Hard days

  • A big group arrives right as the kitchen is running behind
  • You are on your feet for hours and the last table lingers past closing
  • A customer who is unhappy with the food takes it out on you

Written by Career Calling as a general guide. Real roles vary by employer and place.

Work a mission

Step into a simulated workplace in this field, with a brief from your manager.

Description and tasks: Australian Bureau of Statistics, Occupation Standard Classification for Australia, 2024, Version 1.0 (opens another site), occupation 471331, used under a Creative Commons Attribution 4.0 licence. The skill guide above is our plain English summary.