Brands, services, platforms and people
Try It by Career Calling

Barista

Community and Personal Service WorkersUsually a certificate or some on-the-job experience

What the work is

Prepares and serves espresso coffee and other hot beverages to patrons in a cafe, coffee shop, restaurant or dining establishment.

Would you enjoy the work?

These are the main tasks in the official description. Mark how each one sounds to you.

  • Operates coffee machines and other equipment to brew and prepare beverages
  • Grinds coffee beans and measures out appropriate amounts for each order
  • Froths milk and adds it to coffee to create specialty drinks
  • Cleans and maintains coffee machines, equipment and work areas
  • Stocks and replenishes coffee beans, milk options and other supplies, such as flavoured syrups, drinking chocolate or chai powder
  • Provides information and recommendations to customers on coffee and beverage options

Try it

A simulation and a case study from this kind of work, set in a small specialty coffee bar beside a busy train station. They are fictional.

The kind of days you could have

Good days

  • A regular says your flat white is the reason they get off the train early
  • You dial in the grinder, taste a shot and it is exactly right
  • A rush ends and the queue is gone, with every cup made well

Hard days

  • Twelve people in the queue and the machine starts acting up
  • A customer says the coffee is wrong and you cannot tell if it is the coffee or the mood
  • Early starts, sore wrists and cleaning the machine at closing time

Written by Career Calling as a general guide. Real roles vary by employer and place.

Work a mission

Step into a simulated workplace in this field, with a brief from your manager.

Description and tasks: Australian Bureau of Statistics, Occupation Standard Classification for Australia, 2024, Version 1.0 (opens another site), occupation 471231, used under a Creative Commons Attribution 4.0 licence. The skill guide above is our plain English summary.