Aged Care Team Leader
What the work is
Oversees the day-to-day operations of a team of aged care workers, and ensures the delivery of high quality care and support to older people in various aged care settings.
Would you enjoy the work?
These are the main tasks in the official description. Mark how each one sounds to you.
- Manages a team of aged care support workers and ensures efficient running of day-to-day operations
- Maintains attendance records and rosters
- Manages, anticipates and responds to unpredictable emerging situations
- Onboards and responds to queries and feedback from clients and their families
- Oversees team training, education and professional development programs
- Complies with relevant policies to optimise the safety and wellbeing of clients
- May support older people with daily activities
Try it
A simulation and a case study from this kind of work, set in a residential aged care home, from the early morning handover to the afternoon rush. They are fictional.
The kind of days you could have
Good days
- A rostering puzzle comes together and every resident has the support they need
- A newer carer tells you they feel proud of how the shift went
- A family writes to say they felt the team knew their father as a person
Hard days
- Two carers ring in sick before six, and the roster is already tight
- A family member upset about something you cannot fix on the spot
- Being the person everybody turns to when something goes wrong
Written by Career Calling as a general guide. Real roles vary by employer and place.
Work a mission
Step into a simulated workplace in this field, with a brief from your manager.
Description and tasks: Australian Bureau of Statistics, Occupation Standard Classification for Australia, 2024, Version 1.0 (opens another site), occupation 421132, used under a Creative Commons Attribution 4.0 licence. The skill guide above is our plain English summary.