Brands, services, platforms and people
Try It by Career Calling

Prepare a family holiday quotation

You are a Travel Consultant at Harbour View Travel.

Simulated workplaceIntermediate missionCAQA Harbour View Hospitality

What is going on

Priyanka Sethi has enquired about a Bali holiday for two adults and two children aged 8 and 11, departing Melbourne on 19 October for nine nights during the school holidays. She wants a private villa with a pool, a mid-range budget, airport transfers and a couple of family activities. The enquiry is in the travel bookings system with a status of Enquiry and she wants the quotation by Friday. The Travel Desk Manager must check the quotation before it is sent because it will exceed the review threshold once flights are included.

Sofia Marchetti, Travel Desk Manager
Subject: Quotation for the Sethi family Bali holiday

Priyanka Sethi called about a Bali holiday for four during the October school holidays, departing 19 October for nine nights, villa with a pool, mid-range budget. Please research options, build the itinerary and complete the Travel Quotation Template with all fees, conditions, passport validity and visa notes. Save it to her record in travel bookings and pass it to me to check before it goes out. She wants it by Friday.

Your brief

Research suitable flights, accommodation, transfers and activities, construct an itinerary, complete the Travel Quotation Template with all pricing, conditions and entry requirements, save it to the customer's record and submit it to the Travel Desk Manager for checking.

Work through it

You do not need to do it all. Doing a few of these will show you what the work is like. Your ticks and notes stay on this device.

What someone in this role would produce

  • Completed Travel Quotation Template
  • Updated travel bookings record
  • Covering message to the Travel Desk Manager

Printing this is a record of what you explored. It is not a certificate or a qualification.