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Register correspondence and prepare a freedom of information file

You are a Records and Information Officer in Corporate Services.

Simulated workplaceEntry missionCAQA Department of Community Programs

What is going on

A regional journalist has lodged a freedom of information request for documents about the Wimmera Community Transport grant decision, registered as FOI-26-0041 with a statutory due date of 19 October 2026. The grant was declined in August and a separate acquittal irregularity involving the same provider is under investigation as RC-26-0198. This morning's mail includes a ministerial letter, two public enquiries and a complaint that all need registering. Theo Lindqvist wants the correspondence registered and classified correctly, and a complete document list assembled for the freedom of information officer, with anything sensitive or connected to the investigation flagged, and nothing released.

Theo Lindqvist, Manager, Corporate Services
Subject: FOI request FOI-26-0041 and the day's correspondence

A journalist has lodged a freedom of information request for documents about the Wimmera Community Transport grant decision, registered as FOI-26-0041. I need you to register and classify today's incoming correspondence in the tracker, then pull together the document list for the FOI request from the grants register, the compliance register and the file, marking anything that is Official: Sensitive or relates to the open investigation. Do not release anything; just prepare the list and the file for the FOI officer's decision.

Your brief

Register and classify the day's incoming correspondence in the tracker with the right type, due date and owner, then compile a complete list of documents relevant to the freedom of information request from the registers and the file, flag security classifications and investigation-related material, and prepare the file for the officer's decision.

Work through it

You do not need to do it all. Doing a few of these will show you what the work is like. Your ticks and notes stay on this device.

What someone in this role would produce

  • Tracker entries for the day's correspondence with classifications
  • Document list for FOI-26-0041 with flags
  • Cover note to the freedom of information officer

Printing this is a record of what you explored. It is not a certificate or a qualification.