Inspect a funded youth service and assess compliance

You are a Compliance Officer in the Shepparton office.

Simulated workplaceIntermediate missionCAQA Department of Community Programs

What is going on

The Merri Creek Youth Collective delivers a youth outreach service under service agreement CON-26-0084 and is due for its annual risk-based inspection on 14 September 2026, case RC-26-0211. The provider also has a Community Connect application under eligibility check and an overdue acquittal. The inspection must cover working with children checks, incident reporting and financial records for the agreement. Fiona Callaghan expects the inspection to be planned, conducted with the provider's cooperation, and reported with evidence for every finding, and any risk to young people to be raised with her on the day.

Fiona Callaghan, Director, Regulation and Compliance
Subject: Scheduled inspection of Merri Creek Youth Collective, RC-26-0211

Your scheduled inspection of the Merri Creek Youth Collective outreach service is on 14 September. Prepare under the provider inspection procedure: review the provider file, the service agreement CON-26-0084 in the contracts register and the open grant file, complete your conflict declaration, and build the inspection checklist around working with children checks, incident reporting and financial records. After the visit, assess each standard with evidence, rate any non-compliance and draft the inspection report for my review within ten business days.

Your brief

Plan the inspection under the provider inspection procedure, complete your conflict declaration, conduct the inspection with an opening and closing meeting, assess each standard against evidence, rate any non-compliance, recommend proportionate action and draft the inspection report for the Director within ten business days.

Work through it

You do not need to do it all. Doing a few of these will show you what the work is like. Your ticks and notes stay on this device.

Read the Funded Provider Inspection and Compliance Procedure and review the provider's record in the Contracts and Procurement Register, the Grants Register and the Compliance and Investigations Register.
Complete a Conflict of Interest Declaration for the provider and record it on the case file before planning the visit.
Prepare an inspection checklist for working with children checks, incident reporting and financial records, listing the evidence you will ask to see and the questions you will ask staff.
Conduct the opening meeting, record observations, review records and interview staff, documenting the evidence for every finding in inspection notes.
Assess each standard as met, partly met or not met, rate the risk of each non-compliance using the compliance risk matrix and decide whether anything must be escalated on the day.
Hold the closing meeting, explain the preliminary findings and next steps, and record what was said.
Draft the inspection report with findings, evidence, risk ratings and a proportionate recommended action, and update case RC-26-0211 in the Compliance and Investigations Register.
Handle any personal information about young people under the Privacy and Information Handling Policy and classify the report correctly.

My notes: what did I enjoy, and what surprised me?

What someone in this role would produce

Inspection plan and checklist
Conflict of Interest Declaration
Inspection notes with evidence references
Draft inspection report with recommended action
Updated register entry RC-26-0211

Printing this is a record of what you explored. It is not a certificate or a qualification.