Plan and deliver a scam awareness stall at the Spring Market

What is going on

The Wattle Grove Seniors Club has invited the service back to run a stall at the Spring Market on 26 September after a well received scam awareness session earlier in the month. The Senior Sergeant, Community Engagement has asked you to plan the stall, prepare the key messages and materials, and book it in the register. The earlier session recorded three attendees who had recently been contacted by scammers and a request for more information about phone and online scams. The council has offered a marquee and a table. You will be working with a council community officer and one other member.

Your brief

Prepare an approved Community Engagement Activity Plan for the stall, book the activity in the Community Engagement Register, prepare plain language key messages for seniors about current scams, and after the event record attendance, issues raised and follow-ups.

Work through it

You do not need to do it all. Doing a few of these will show you what the work is like. Your ticks and notes stay on this device.

• Read the Community Engagement and Liaison Policy and note the planning, delivery, recording and evaluation requirements that apply to a public stall.
• Review the evaluated record for the scam awareness session on 3 September in the Community Engagement Register and list what worked and what was requested.
• Complete the Community Engagement Activity Plan Template for the stall, including purpose, audience needs, partners, materials, risks and controls and the evaluation method.
• Write five plain language key messages about phone, text and online scams suitable for seniors, and a short script for opening a conversation at the stall.
• Create a Community Engagement Register record for the stall with status Planned, the partner organisation and the lead member.
• Prepare a materials and resources list, including the property marking kits and referral cards, and confirm the working with children requirement does not apply.
• After the simulated event, update the register record to Delivered with attendance of 85, two scam reports referred and a request for a home security talk, then assign each follow-up to a named member.

What someone in this role would produce

• Completed Community Engagement Activity Plan
• Key messages and conversation script
• Community Engagement Register record, planned then updated to delivered
• Follow-up list with named owners