Plan staff onboarding and complete a workstation and field kit safety review

What is going on

Two service desk analysts start on 21 September, one in Richmond and one in Fortitude Valley, and the Hobart field base has not had a workstation assessment since Nova moved in. Oliver Standish wants an onboarding plan that covers account creation under the access procedure, the acceptable use acknowledgement, security awareness training, the safety induction and equipment issue, plus a workstation and field kit assessment for Hobart that records hazards and recommended controls. The Hobart office also holds a stack of old monitors and laptops that need a secure and environmentally responsible disposal plan, and the policy requires anti-discrimination and sustainability practices to be part of every induction.

Your brief

Prepare a complete onboarding plan for the two new analysts, complete a documented workstation and field kit safety assessment for the Hobart base, and prepare a secure disposal plan for the retired equipment.

Work through it

You do not need to do it all. Doing a few of these will show you what the work is like. Your ticks and notes stay on this device.

• Read the Work Health and Safety Policy, the Acceptable Use and Privacy Policy and the User Onboarding, Offboarding and Access Procedure and list every induction item they require.
• Prepare a day by day onboarding plan for the first fortnight covering accounts and multi-factor enrolment, policy acknowledgements, security awareness training, safety induction, equipment issue and shadowing.
• Raise the account creation tickets in the Service Desk Tickets system for both analysts using the role template and record the required approvals.
• Assign laptops from the IT Asset Register to the new starters, update the records and confirm encryption and endpoint agents are recorded.
• Complete a workstation assessment for the Hobart desks covering chair, screen height, lighting, cable management and breaks, and record hazards found in the Security and Safety Incident Register.
• Assess the Hobart field kit and vehicle against the Field Work and Client Site Safety Procedure, including ladder rating, server lift, gloves, eye protection and torch, and list any gaps.
• Prepare a disposal plan for the retired monitors and laptops covering data wiping records, asset register updates and an accredited electronic waste recycler.
• Write a short induction section on anti-discrimination, respectful communication and sustainability practices that the team lead will deliver on day one.

What someone in this role would produce

• Fortnight onboarding plan
• Account tickets and asset register updates
• Hobart workstation and field kit assessment with hazards recorded
• Equipment disposal plan
• Induction section on anti-discrimination and sustainability