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Manage a metal detector test failure

You are a Packing Operator on snack line 2 at Dandenong South.

Simulated workplaceEntry missionCAQA Orchard Lane Foods

What is going on

At the 1410 hourly test on snack line 2 the stainless steel test piece passed through the metal detector without being rejected. The operator stopped the line, placed all product packed since the 1310 passed test on hold and called the line leader and engineering. The detector was re-tuned and passed a full test at 1455. One hour of apricot and almond fruit bars is on hold in the quarantine area and the batch is on hold in the batch record system. Priya Nair needs the held product re-passed through the detector under supervision, the monitoring log completed and the non-conformance report finished so she can close the investigation.

Priya Nair, Quality Assurance Officer
Subject: Metal detector failure yesterday, held product and records

The stainless test piece was not rejected at the 1410 test on snack line 2 yesterday and one hour of apricot and almond bars is on hold. I need you to work through it as the operator: review the monitoring log entries, confirm the hold covers everything since the last passed test, re-pass the held product through the re-tuned detector under supervision, record the outcome in the log and complete the non-conformance report so I can finish the investigation. Read the metal detection procedure first and follow the test method exactly.

Your brief

Follow the metal detection procedure to confirm the scope of the hold, re-pass the held product through the repaired detector using the correct test method, record every step in the monitoring log and complete the non-conformance report so the batch can be reviewed for release.

Work through it

You do not need to do it all. Doing a few of these will show you what the work is like. Your ticks and notes stay on this device.

What someone in this role would produce

  • Monitoring log entries for the full test and the re-pass
  • Completed non-conformance report
  • Updated batch record notes
  • Shift handover note

Printing this is a record of what you explored. It is not a certificate or a qualification.