Complete an evening cleaning shift at Northgate Commercial Tower

What is going on

Your first shift on the Northgate Commercial Tower contract starts at 6:00 pm on level 8 under team leader Rosa Delgado. The site cleaning schedule covers levels 8 to 14: offices, meeting rooms, kitchens, bathrooms, lift lobbies and glass. A floor stripper spill happened in the level 14 cleaners' room last week and the storage has been changed as a result. On level 9 a lifting carpet tile in the lift lobby is taped down and the buffer must not be used there. Rosa will take you through the cleaners' room, the chemical register and the machines before you start, and expects you to record your shift on the job board and report any hazard you find.

Your brief

Prepare for and complete your allocated areas to the site schedule using the correct chemicals, dilutions, PPE and equipment, keep the cleaners' room and register in order, record the shift on the job board and report any hazard or defect you find.

Work through it

You do not need to do it all. Doing a few of these will show you what the work is like. Your ticks and notes stay on this device.

• Read the Safe Use of Cleaning Chemicals and Equipment Procedure and the site cleaning schedule and list the tasks, products and equipment for your allocated levels.
• With Rosa, check the cleaners' room against the site chemical register, confirm a safety data sheet is available for each product and that machines carry a current test tag.
• Prepare your trolley: dilute products using the dosing system, label every bottle, and put on the gloves and eye protection the products require.
• Clean the allocated offices, kitchens and bathrooms in the order on the schedule, using colour-coded cloths, placing wet floor signs before mopping and cleaning high-touch surfaces last.
• Clean the glass and the lift lobby on level 9 without using the buffer near the taped carpet tile, and check whether the tape is still holding.
• Record any hazard or building defect you find, such as the carpet tile, a blown light or a leaking tap, in the Incident, Hazard and Security Log or as a maintenance request, and tell Rosa.
• Return equipment cleaned and dry, restock the room, update the job board entry for the shift to Completed with your notes and sign off with Rosa.

What someone in this role would produce

• Shift task list with products and PPE
• Chemical register check with any discrepancy noted
• Completed job board entry
• Hazard or maintenance report for anything found