Carry out a 60,000 kilometre logbook service

What is going on

A fleet wagon from Warrigal Shire Council is booked for its 60,000 kilometre logbook service on repair order RO-26-4514. Fleet vehicles receive the full manufacturer service schedule plus a safety inspection checklist because the council relies on the report for its own fleet records. The Service Manager has asked you to complete the service yourself with the master technician signing off each stage. Bay 5 is allocated. The hoist inspection tags were renewed last week after a near miss on hoist 7, and the workshop has been reminded that every lift starts with the lifting points confirmed from the repair information. Parts must be requested before 8:00 am so the oil, filters and any wear items are ready.

Your brief

Complete the logbook service safely and to specification, record every measurement and finding on the repair order, complete the safety inspection checklist, identify and write up any additional work for a quote, and hand the vehicle to the quality checker with the paperwork complete.

Work through it

You do not need to do it all. Doing a few of these will show you what the work is like. Your ticks and notes stay on this device.

• Read the Repair Order and Vehicle Servicing Procedure and the Vehicle Hoist and Lifting Equipment Procedure, then open RO-26-4514 in the Repair Orders system and review the booked work lines.
• Identify the manufacturer service items for 60,000 kilometres and request the oil, filters and sundries from the parts counter against the repair order number.
• Complete the hoist pre-use checks, confirm the lifting points, raise the vehicle to 300 millimetres, check stability, and continue to working height on the locks.
• Carry out the service items, recording torque settings, fluid quantities and measured values for tyre tread and brake pad thickness on the repair order.
• Complete the Pre-Delivery and Vehicle Safety Inspection Checklist for the vehicle, including the road test, and describe any defects found.
• Write up any additional work as a quote item for the service advisor with the reason and priority, and update the repair order status to Quality check.
• Dispose of the waste oil, filter and coolant according to the Environmental Management and Waste Policy and leave the bay ready for the next job.
• Ask the master technician to complete the quality check and record the sign off on the repair order.

What someone in this role would produce

• Completed repair order RO-26-4514 with all measurements and findings
• Completed Pre-Delivery and Vehicle Safety Inspection Checklist
• Quote items for any additional work identified
• Supervisor sign-off of the hoist checks and quality check