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Try It by Career Calling

Emergency Services Officer

Community and Personal Service WorkersUsually a trade certificate or similar, or several years of experience

What the work is

Attends the scene of emergencies to minimise risk to community safety and security.

Would you enjoy the work?

These are the main tasks in the official description. Mark how each one sounds to you.

  • Responds in a timely and effective manner to emergency calls, and assesses the situation to ensure the safety of the community
  • Evacuates individuals from dangerous situations and provides support
  • Provides information and updates during emergencies to the community and stakeholders
  • Contributes to the development and implementation of emergency response plans
  • Inspects and maintains on-site emergency response equipment
  • May provide first aid to injured individuals

Try it

A simulation and a case study from this kind of work, set in a fictional suburban fire station and its crew, covering homes, shops and a school. They are fictional.

The kind of days you could have

Good days

  • A crew checks an alarm call, finds a small problem and fixes it before it grows
  • A school visit where the kids can recite the escape plan better than their parents
  • A quiet night where the crew finishes training, cooks dinner and gets some sleep

Hard days

  • A call that comes in during the middle of the night after a long shift
  • Doing a job well and still having to explain to an upset resident what was lost
  • Training in the heat in heavy gear, again, for a call that may never come

Written by Career Calling as a general guide. Real roles vary by employer and place.

Work a mission

Step into a simulated workplace in this field, with a brief from your manager.

Description and tasks: Australian Bureau of Statistics, Occupation Standard Classification for Australia, 2024, Version 1.0 (opens another site), occupation 451231, used under a Creative Commons Attribution 4.0 licence. The skill guide above is our plain English summary.