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Try It by Career Calling

Community Pharmacy Technician

Technicians and Trades WorkersUsually a trade certificate or similar, or several years of experience

What the work is

Dispenses and labels patients' prescriptions and scheduled medicines under the supervision of a Community Pharmacist.

Would you enjoy the work?

These are the main tasks in the official description. Mark how each one sounds to you.

  • Assists Community Pharmacists in dispensing and labelling prescription medication for patients
  • Assists Community Pharmacists in conducting medical history for all patients taking scheduled medications
  • Assists with labelling Pharmacist Only Medicines under the direction and supervision of a Community Pharmacist
  • Provides advice on appropriate health information, medication and other conditions to patients
  • Maintains stock of non-prescription and prescription medication
  • Prepares medication in dosage administration aids

Try it

A simulation and a case study from this kind of work, set in the dispensary of a busy community pharmacy in a fictional suburban shopping centre. They are fictional.

The kind of days you could have

Good days

  • A regular customer tells you the new routine you helped them set up has made their week easier
  • The queue clears, every script is right and the shelves are tidy by closing
  • You spot something odd on a prescription, ask the pharmacist and it turns out to matter

Hard days

  • A long queue, a phone that won't stop and someone who needs their medicine now
  • A customer who is upset about a wait or a rule you did not make
  • A delivery of the wrong stock, with customers relying on what's missing

Written by Career Calling as a general guide. Real roles vary by employer and place.

Work a mission

Step into a simulated workplace in this field, with a brief from your manager.

Description and tasks: Australian Bureau of Statistics, Occupation Standard Classification for Australia, 2024, Version 1.0 (opens another site), occupation 311331, used under a Creative Commons Attribution 4.0 licence. The skill guide above is our plain English summary.