Community Pharmacy Sales Assistant
What the work is
Assists customers in the sale of medicines, health items, pharmaceutical goods and access to medical services in a community pharmacy.
Would you enjoy the work?
These are the main tasks in the official description. Mark how each one sounds to you.
- Sells goods such as non-prescription drugs, health and first aid supplies, toiletries and cosmetics
- Receives payment for goods and services by a variety of payment methods, and prepares sales invoices
- Promotes goods and services that are for sale
- Assists with the management of stock by ordering and receiving items for sale and by participating in stocktakes
- Rotates, replenishes and presents goods for sale
- Accepts prescriptions for dispensing by Community Pharmacists
- Determines customer requirements and advises customers on the selection, price and usage of non-prescription medicines
- Advises customers on the correct use and storage of medicines
- Assists pharmacist with the delivery of professional pharmacy services
Try it
A simulation and a case study from this kind of work, set in a fictional community pharmacy on a suburban shopping strip, with a pharmacist behind the dispensary. They are fictional.
The kind of days you could have
Good days
- An older customer leaves understanding her tablets for the first time
- You ask the pharmacist the right question at the right moment, and it matters
- A rush ends, the counter is tidy and the whole team has a laugh
Hard days
- A queue of unwell people, some of them in pain and none of them patient
- A customer who wants advice that only the pharmacist is allowed to give
- Knowing a mistake with a label or a shelf could matter more here than in other shops
Written by Career Calling as a general guide. Real roles vary by employer and place.
Work a mission
Step into a simulated workplace in this field, with a brief from your manager.
Description and tasks: Australian Bureau of Statistics, Occupation Standard Classification for Australia, 2024, Version 1.0 (opens another site), occupation 631231, used under a Creative Commons Attribution 4.0 licence. The skill guide above is our plain English summary.